Can I install the Satellite Internet antenna myself?  No.  Only a Satellite Internet certified installer is permitted to install the two-way satellite modem.       Why can't I use the Starband modem with a voice over IP system?  The protocol Starband uses on their network facilitates data transfers but is not consistent for VOIP traffic.      What is the download limit for Starband systems?  Starband Nova residential allows 2 Gigabytes downloads per week.  Starband Nova Commercial allows 5 Gigabytes downloads per week.  They throttle down your connection speed until your 7 day usage is within the exit criteria.     How do I contact Starband for Tech Support? Contact Starband's Network Operations Center and Customer Care Center in Marietta Georgia: 1 800 478-2722.  From Mexico: 001 880 478-2722  Customer Service Monday - Friday 9AM - 6PM Eastern Time.  Billing Monday - Friday 9AM - 5PM Eastern Time.